Privacy Policy
Effective 10 November 2026
This policy covers the website www.ciphergrc.ai. It explains what we collect when you visit, why, and what you can ask us to do with it. The CIPHER GRC customer portal is covered by each customer’s agreement with us, not by this page.
CIPHER GRC is a product of CIPHER Platforms, Inc., a Traverge Company (“we”, “us”).
What we collect
What you send us through the contact form. Your name, work email, company, phone number if you give one, where you are with FedRAMP, anything you write in the message box, and whether you asked about the pilot partner program.
What your browser sends when you load a page. Our hosting provider, Google Cloud, records standard request logs: IP address, date and time, the page requested, and your browser type. We use these logs to keep the site running and to stop abuse.
What reCAPTCHA collects. The contact form is protected by Google reCAPTCHA Enterprise, which tells us whether a submission is likely to come from a person. It loads only when you start to fill in the form. Google collects device and browser information to do this, and may set cookies. Google’s Privacy Policy and Terms of Service apply to that collection.
What we do not do
- We do not use analytics or advertising trackers on this site.
- We do not set cookies of our own.
- We do not sell your information, and we do not share it for advertising.
- We do not add you to a mailing list because you used the contact form.
How we use what you send
We use contact form submissions to reply to you and to talk with you about CIPHER GRC. That is all.
Who receives it
Your submission is delivered by email to our team and kept in our Google Workspace mailbox. Google acts as our service provider for hosting, email and reCAPTCHA. We do not give your information to anyone else unless the law requires it.
How long we keep it
We keep contact form messages for as long as we are in conversation with you, and for up to 24 months after the last contact. Request logs are kept for the period set by our hosting configuration, then deleted.
Your choices
You can ask us to show you what we hold about you, correct it, or delete it. Write to contact@traverge.com and we will answer within 30 days. Depending on where you live, you may have further rights under local law; we will honor a valid request wherever you are.
Children
This site is for businesses. It is not directed at children, and we do not knowingly collect information from anyone under 16.
Changes
If we change this policy we will post the new version here and change the date at the top.
Contact
CIPHER Platforms, Inc., a Traverge Company
12724 Gran Bay Parkway West, Suite 410, Jacksonville, FL 32258
contact@traverge.com | (904) 257-6192